Shenzhen Zibosoft Co., ltd.-Product Center

TelephoneVoice Recording System

Passed CE, FCC certifications

Perfect for service industries

Zibosoft Telephone Voice Recording System(TVRS) is a multiple channel digital telephone recording system that uses PC and Recording Card to record telephone conversations,dialed numbers and caller Ids to hard disk.Zibosoft TVRS helps to make transactions over the telephone and to control the quality of personnel's work,robust design and simple interface for fail-safe but user-friendly day to day operation.

Why Zibosoft TVRS is best assistant for business management?

an: Long time record conversation of customer servie lines,and manager can moniter the cusomter service employee's attitude,make sure customer's satisfaction.

Are you selling PBX/Telehone System?be our partner!

Call us now,be our increase-value partner,make more extra money easily! We forward customer demands to local partner all over the world.

Typical Usages:

Call center,Help Desk,Hospital,Fire station
Recording conferences calls
Recording instruction,Clarification of quantities and Specifications
Protection of staff from abusive/difficult customers
Monitoring nuisance callers
Monitoring customer service

Service hotlines,call centers,hospitals,police stations,fire departments and other public service institutions can benefit from our multi-channel voice recording system - a sophisticated,feature-rich device with the following functions:

.Can be used with PSTN and PBX phone systems
.Incoming call alert
.Digital voice recording
.Customer information pops up onscreen
.Dates and times of calls are logged
.Records conference calls

To start sourcing our advanced recording systems,call us today.

Zibosoft multi-channel digital recording system with outstanding performance, which can simultaneously perform extra-long time recording ,calling number display,called number display and call time as well as saving them in devices for the multi-channel telephone, and the administrator can monitor the channels at the real time without bringing any influence on the conversation.

The telephone voice recording system consists of the automatically recording and real-time monitoring software and hardware for the process of both sides during the call. Audio-recording adopts the common international voice process and compression technology conformed to CCITT standard. It samples, digitalizes, compress and save the voice signals to the computer disks. Search and plays the voice file of the storage devices on the external speakers or earphones. It serves for the essential tools of the telephone hot-line, policestations, call centers,customer service ,800 calls,firestations, banks, securities and so on fields.

We exported telephone voice recording system to : USA, Germany,Canada,Italy,India,Turkey,Hong-Kong, Macao, Taiwan, Singapore, Malaysia, and Indonesia and so on Southeasa Asia and South America countries, Mid-east area as well as West Asia area鈥ver 40 countries and areas.

Requirement for the Hardware

Suggested PC CPU:	More than P 2.8G
Suggested Memory:	More than 512 MB
Suggested Hard Disk:	More than 40GB

An important part for the recording system is the hard disk, which suggested more than 80GB;
the different recording card provides the different compression.

USB/3000 Card Serials	USB/3000 Card Serials	USB/3000 Card Serials	4000/5000 Card Serials
Without Compression	Duple Compression	Quintuple Compression	Couple Compression
PCM	ADPCM	GSM	G.729
35 H/G	70 H/G	175H/G	280H/G

Basic Features:

Supports Windows 98/NT/2000/XP/2003/Win7/Vista.
Provides USB*2, PCI card*4,*8,*16 and digital 30B+D (*30).
Can monitor the conversation for every line on the real time.
Supports three video modes or customization, auto-recording, voice-control and manually recording (Key-control).
Can list and print all the dialed-in, dialed-out and missed calls, support the conditional inquiry and remarks addition.
Can record the direct call. Support the simultaneous recording for the direct phone and extension.
Supports auto-backup, back up the files onto the burning ROM, supports the auto fold repeat.
Consists of the incoming customers management system to recognize the incomers and the Popup Screen
Can smartly setup the starting and finishing time for the recording, maybe record for a period of time or a day.
Subscribers can customize the phone number not to be recorded in the special list, for example, when dialing 8888,
169 and 163 to access the internet. The system does not launch this function.
Possesses the whole operation logs to record all the operations.
Support the privacy operation on some lines for a single subscriber, can setup password protection with different
degrees,besides the superlative password for the administrator, the subscriber also owns their password, file
password and so on protection.
The outward phone cables, extension cables, ISDN catalog cables, output cables for the wireless interphones are
applicable.
Alarm information displayed on the screen or in the e-mails when e meeting abnormal situation (cable broken).

System Characters

Install and operate conveniently with reliable and applicable functions and stable performance.
Support duple/quintuple/octuple compression and save and WAV format.
16CH card with Octuple compression optimally and simultaneously record for single device with 160CH.Digital card
optimallyand simultaneously record for single device with 300CH; And the channels do not interfere in and have no
influence on each other.
Support inquire, play and monitoring for the network.
Self-built media player can directly check and play the music.
Original recording technology for the exchanger can be equipped the toll system of the exchanger to record till the
extension to save the hardware cost. It also can record and cost for the direct line phone.
Can setup the inquiry whether recording for one extension or not till the extension names, subscribers and departments.
With the default multi-language of Simplified Chinese/Traditional Chinese/ English / UAE, etc, the subscriber can enter
the language package to add a local language by themselves.
Support FSK/DTMF dialed-in display mode. When vibrating the bell, you can see the detailed information of the customer,
and support the seat Popup information for the local domain. You can input the records for the customer into every popup
seat to consult conveniently.